Finch Services, Inc.
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Finch Services Inc. would like to thank our customers that purchase from us. We
have listed some of the benefits and guidelines as it pertains to warranty
situations. As a dealer we represent several major manufacturers and provide
sales, parts, and service on these products.
Finch Services Inc. offers several benefits as it pertains to warranty:
1. Customers that buy from us receive priority service over other
2. We will repair your equipment as quickly as possible, regardless of
overtime requirements and the customer is not charged for this. The
manufacturers do not reimburse us for this. We will absorb all labor rate
differences paid by the manufacturers. We are not paid our shop rate by many of
the manufacturers that we sell.
3. Normal freight charges are absorbed by the dealer. Once again, we are
not reimbursed for this. If the customer request next day air, then those
charges will become the responsibility of the customer. Many of our parts are
normally shipped within two days.
4. The customer is not charged for cleaning, shop materials, diagnostics,
etc. These are also absorbed by Finch Services Inc.
5. We will pick up and deliver new units within the first 3 months of
ownership with no charge to the customer as long as unit was purchased from
Finch Services Inc. and providing it is a warranty situation. We are not
reimbursed for these charges. They are the responsibility of the customer per
the manufacturers warranty guidelines.
Finch Services Inc. offers a one year warranty on parts and labor when our
Service Department performs the repair.
7. The customer is responsible for proper maintenance per manufacturers
guidelines in the owners manual.
8. Warranty does not cover any abuse, accidents, neglect, or using the
product for which the manufacturer did not intend.
9. It is up to the customer to notify the dealer of any warranty issues as
soon as they occur.
One other major benefit that we offer our customers is we will contact you if
any product improvements or recalls occur on your equipment. Some manufacturers
will come out with improvements or modifications that are optional for your
equipment at little or no cost to you. Finch Services Inc. is always striving to
provide you with the best after the sale service possible. If you have any
questions or concerns as it pertains to warranty, please call one of our service
departments. Thank you for your business.